Privacy Policy

The short version: we collect only what an app needs to work, we never sell personal information, and we do not build behavioural advertising profiles. You can delete your account at any time, or email us to export, correct or erase your data.

1. Who we are

Sunlit Studio ("we", "us", "our") is an independent software studio that develops and publishes apps for Android, iOS and the web, including 忆伴 Memora, ClearShot, CoTaste 知味, 酷壁 Wallure, StyleAI and CoLingua (together, "the Services").

This policy explains how we collect, use, store, share and delete your information. If an individual app handles data in a specific way, we disclose that in the app itself, and that disclosure applies alongside this policy.

2. What we collect

2.1 Information you give us

• Account data — the email address, display name and avatar you provide when you create an account. If you sign in with a third-party provider, we receive only the identifier and basic profile that provider shares with us.
• Your content — text, images, learning progress, wallpaper favourites, recipes and conversation history that you create or save inside an app.
• Support messages — the contact details and description you send when you email us.

2.2 Information created when you use the apps

• Diagnostics — crash logs, error codes, app version, device model and OS version, used to reproduce and fix faults.
• Usage metrics — counts and timings of feature calls (for example, how long an identification request took). These do not include your underlying content.
• Purchase status — whether a subscription or in-app purchase is active. Payments are processed by Google Play or Apple; we never see your full payment card details.

2.3 Features that need your permission

The permissions below are requested only when the related feature is used. You can refuse any of them and keep using the rest of the app:

• Camera & photos — ClearShot and CoTaste need to capture or pick an image to recognise, translate or turn into a menu.
• Microphone — used for voice input and voice conversations. Recordings are not kept long-term unless you explicitly save that item.
• Location — used for nearby place suggestions and local information. It is off by default and never used for advertising.
• Notifications — used for review reminders, cooking timers and similar. You can turn them off in system settings at any time.

3. How we use your information

• Provide and maintain features — for example generating a menu, recognising an object, or syncing your learning progress.
• Keep the Services safe and stable — abuse detection, crash triage and bug fixes.
• Process purchases and subscription state, and prevent unauthorised access.
• Respond to your questions and support requests.
• Comply with legal obligations, or respond to lawful requests from competent authorities.

We do not use your personal information for cross-app behavioural advertising, and we do not sell or rent personal information.

4. AI features and third-party model providers

Some features are powered by AI models (image recognition, text generation, translation, speech synthesis). When you use them, the content needed to complete that request — for example a photo or a snippet of text — is sent to a model provider, processed, and the result is returned to you.

• We contract with providers on data-processing terms that require them to act only on our instructions and not to use the data to train their general-purpose models.
• We do not upload content unrelated to the request (for example, other photos in your gallery).
• AI output can be wrong. Do not rely on it alone for medical, legal, financial or safety-critical decisions.

5. Sharing and disclosure

We share information only in the following situations:

• Service providers — cloud hosting, object storage, crash analytics, payment and AI model providers. They are contractually bound and may use data only to deliver services to us.
• Legal requirements — where required by applicable law, court order or enforceable request, limited to what is necessary.
• Business transfer — in a merger, acquisition or asset transfer, information may transfer as an asset. We will notify you beforehand and the recipient remains bound by this policy.

We do not sell personal information and we do not share it with data brokers.

6. How long we keep data

• Account and content — for as long as your account exists; handled as described in section 8 after deletion.
• Transient processing data (for example an image sent for recognition) — deleted shortly after the request completes, normally within 30 days.
• Diagnostic logs — kept for 90 days for troubleshooting.
• Transaction records — retained as required by tax and accounting law.

7. Your rights and choices

Depending on where you live (including under the GDPR, CCPA/CPRA and PIPL), you have the right to:

• access and obtain a copy of the personal information we hold about you;
• correct inaccurate information;
• delete your account and associated data;
• withdraw a permission (for example camera or location);
• object to or restrict certain processing, and receive an export in a portable format;
• lodge a complaint with your local data protection authority.

To exercise any of these rights, email hello@sunlitstudio.com. We respond within 30 days, usually much sooner, and we never discriminate against you for exercising your rights.

8. Account and data deletion

You can delete your account at any time from inside the app, or by email. The full steps, scope and timeline are described on the account deletion page.

9. Children's privacy

The Services are not directed to children under 13 (or a higher age where required by your jurisdiction), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe a child has provided us with personal information, contact us and we will delete it.

10. Security

Traffic is protected with HTTPS/TLS, passwords are stored hashed, and access to internal systems is minimised and audited. No system is perfectly secure, but we patch and harden continuously.

11. Changes to this policy

When we update this policy we change the "last updated" date on this page. For material changes we will notify you in-app or by email before they take effect. Continuing to use the Services means you accept the updated policy.

12. Contact us

For privacy questions, data requests and complaints:

Sunlit Studio
Email: hello@sunlitstudio.com
We usually reply within one working day.